Refund and Returns Policy

Return Policy

You are eligible for a return only if the product has a manufacturing defect, if a wrong item was shipped, or if it was damaged during transit. Please note that returns due to color choice will not be accepted.

To initiate a return, the product must be in its original condition with the tag intact and returned within 14 days. A video/photo of the unboxing must be provided for verification. Shipping costs will be deducted from the refund, which will be processed within 10 business days.

For returns, contact WhatsApp at +91-9701929761.

 

Refund  Process

Once your complaint is accepted through WhatsApp/email, we’ll handle everything. If you're returning an item for a replacement, simply send us picture/video proof, and we’ll inspect the product's condition before issuing a replacement.

For refunds, if you’re not fully satisfied, we offer a 14-day money-back guarantee. After inspection, Shipping costs will be deducted from the refund, which will be processed within 10 business days.

We’re committed to making your experience with Cotton Cosplay hassle-free and risk-free!

 

Need help?

Contact us by email, or Whatsapp (details mentioned in the footer) for questions related to refunds and returns.